Overview
Financial Operations Assistant (Project Support) at Radius
Role summary retained from the original posting. This description includes responsibilities, qualifications, and company context related to the position.
Responsibilities
* Billing Process Duties: complete all allocated monthly billing cycles; manage the cycle billing dashboard ensuring new orders are added, amended, or ceased; ensure all products ordered are added to the billing platform; prepare the month end cycle bill pack; raise invoices and distribute to customers in accordance with the billing calendar; develop and implement efficient billing processes to ensure accuracy and timeliness; monitor and review billing activities for errors or discrepancies and take corrective actions; maintain understanding of the organisations billing systems and tools; demonstrate continuous improvement by delivering enhancements to billing processes/systems; perform ad hoc duties and improvement projects as requested by the Senior Billing Manager; drive process improvements and reduce manual/duplicated work.
* Customer Service and Communication: collaborate with customer service teams to address billing inquiries and disputes; foster strong relationships with internal departments and external vendors to facilitate effective billing processes.
* Compliance and Audit: assist with compliance to relevant industry regulations and internal policies; support internal audits and prepare for billing audits; document and evidence work completed for audits.
Qualifications
* Good experience in Microsoft Excel (e.g., pivot tables, formulas)
* Experience in a similar billing role or billing department
* Working knowledge of Supplier Portals, CDR, SDR Data
* Working knowledge of Affinity (beneficial)
* Working knowledge of Salesforce (beneficial)
* Strong time management and organisational skills; ability to meet deadlines and address issues promptly
* High attention to detail; driven to succeed
* Proven experience in billing, accounts receivable, or a similar role with increasing responsibilities
* Strong understanding of billing systems, software, and procedures
* Excellent analytical and problem-solving skills with attention to detail
* Proficiency in billing software and financial management systems; strong communication and interpersonal skills
* Ability to work under pressure, adapt to changing priorities, and meet tight deadlines
Additional Information
Your impact at Radius will be rewarded with a competitive rewards package and opportunities to develop and progress your career. Benefits include core company paid options such as a Defined Contribution pension, performance bonus, enhanced maternity pay, Cycle to Work, Electric Car Scheme, and wellbeing supports.
Still Curious? If you feel we are a good match, you can apply online now. For more about the role or life at Radius, contact our talent team via the provided channel. Radius is an equal opportunities employer and is committed to an inclusive and accessible recruitment process. If you require adjustments or accommodations, please let us know.
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