Overview
At Center Parcs all our accommodation has been designed and built to the highest standards. Our Housekeeping team maintains more than 700 units of accommodation, from apartments and penthouses to lodges and treehouses, and looks after public areas and office spaces. It’s the largest team on each Village, and no two days are the same.
Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.
Housekeeping Team Leader - Accommodation | £14.01 per hour
In this role you will supervise the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants. You will provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved daily.
As a Team Leader, you will assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards and ensure maximum security is maintained within the housekeeping department in relation to keys, stores, guests and company property at all times.
You should have good verbal and written communication skills and an organised, methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team, and have previous supervisory experience.
Hours of Work
Working on Fridays and Mondays, you will be contracted to work 72 hours per 4-week period. Shifts are from 8:30am – 5pm and include 1 hour paid travel and a free bus from the West Coast or 1 hour paid travel from Carlisle. The village is open 365 days a year, so working hours will include weekends, public/bank holidays and during Christmas and/or New Year on a rota basis.
Experience, Skills & Qualifications
Essential requirements:
* Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
* Good knowledge and exposure to using technology and hand-held devices, with a willingness to be trained on relevant apps and software
* Have a motivational approach to colleagues and work
* Empathetic and supportive approach to leading a team
Desirable requirements:
* Experience of leading a team in a demanding service-driven environment
* Previous experience in the cleaning and/or hospitality industry
* Customer service experience
* Ability to coach and encourage individuals to be accountable for their own performance
About the Benefits
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
* Colleague Bonus Scheme
* Pension Scheme with Life Assurance
* Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
* Free use of our leisure facilities
* Discounted Center Parcs breaks
* 20% discount in our restaurant and retail outlets
* Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
* An Employee Assistance Program - providing support on financial, health and legal matters
* Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, we’d love to see your application.
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone's welcome.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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