With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035. Our engineering depots are where the maintenance and upkeep of our train fleet takes place, ensuring the safe and reliable operation of our services across Scotland. Within these busy environments, the administration function plays a crucial role in providing essential support to the engineering teams. As a Support Assistant within the Engineering department, you will be an integral part of the depot team, responsible for a range of administrative tasks that contribute to the smooth running of daily operations. Your duties will include: * Acting as the first point of contact for visitors to the depot, managing the reception area by signing them in, providing necessary briefings, and ensuring a professional welcome. * Maintaining diary bookings. * Maintaining staff personal and safety files. * Processing staff-related information within relevant systems, such as processing payroll, holidays, and absence records. * Being involved in absence monitoring and conducting necessary follow-up procedures. * Managing the recording of operational events related to our electric train fleet using dedicated software. * Reporting any urgent facilities issues. * Keeping important information displayed on notice boards up to date. * Being involved in the upkeep of vehicle records using excel. There will also be a requirement to provide cover at our Corkerhill depot as and when needed. What you bring To be successful in this role you will be able to demonstrate: Essential Criteria: * You will have relevant skills and experienced at SCQF Level 5 demonstrating experience in an administrative role. * Experience in using standard office software (e.g., Outlook, Word & Excel) and possessing a high level of attention to detail and accuracy. * Experience of using dedicated software and systems relevant to administrative tasks for example payroll/finance systems * Organisational and time management skills, with the ability to plan, prioritise, and meet deadlines effectively. * Written and verbal communication skills, with the ability to build collaborative working relationships at all levels. Desirable Criteria: * Experience or knowledge of document management * GDPR knowledge and understanding * Experience of attending meetings and recording minutes Hours of work: 35-hour week. The post involves working Monday – Friday dayshift. Selection Process Selected candidates will be invited to a competency-based interview. All offers are subject to passing our pre-employment checks which include a criminal record check, medical, and referencing. What we offer you: ScotRail offer an excellent rewards package including: * Contributory Final Salary Pension scheme. * Free and reduced rate rail travel for you and your family. * Generous holiday allowance. * Enhanced company sick pay and family leave including maternity, paternity and adoption. * Life Insurance cover for 4 x annual salary when you join the pension scheme. * Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan. Please note that due to the volume of interest received these vacancies could close prior to the published date. Equal Opportunities ScotRail is seven times accredited as a Top Employer and a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because diversity strengthens our organisation and enriches our workplace, we are committed to continually improving representation across our workforce. We particularly welcome applications from women, disabled people, individuals from ethnically diverse communities, LGBT people, and young people, who are currently under‑represented in our workforce.