Field Service Engineer (FSE)
Location: Bellshill, Scotland, United Kingdom
We are looking for a Field Service Engineer to commission, maintain and repair AC Chargers, Rapid DC, Ultra and high‑power charging (HPC) EV chargers across UK sites. The role demands hands‑on technical expertise, strong problem‑solving skills and the ability to work independently in the field.
Job Requirements
* NVQ Level 3 Electrical Qualification
* Minimum 2 years’ experience in a field‑based engineering role (commissioning, maintenance or repair of electrical systems/equipment)
* Ability to work independently on client sites and resolve technical issues without direct supervision
* Experience working in SLA‑driven environments
* Familiarity with basic test and measurement equipment such as multimeters and voltage testers
* Excellent problem‑solving skills for diagnosing and repairing complex technical issues
* Strong communication and interpersonal skills for effective customer interaction
* Time‑management skills for travelling between client sites
* Valid UK driving licence with 6 penalty points or less
* BS7671:2018 Wiring Regulations (18th Edition)
* City & Guilds 2391/2394 Testing and Inspection
* Previous experience in the EV charging, renewable energy or power electronics sectors
* EV charging station certification or manufacturer‑specific training
* Hands‑on experience with commissioning, maintaining and repairing Rapid DC, Ultra and HPC EV chargers
* Proficient in reading and interpreting electrical schematics and technical manuals
* Understanding of analogue & digital electronics and components
* Awareness of electrical hazards and on‑site H&S requirements
Job Responsibilities
* Collaborate with Service Coordination and Operations teams to ensure accurate job completion data and timely follow‑up on service reports
* Commission and configure AC and Rapid DC chargers at client sites
* Conduct initial set‑up and testing to ensure correct operation and compliance with industry standards
* Work with project management and installation teams to integrate charging stations with client infrastructure
* Maintain company assets, tools and test equipment in good working order; report defects immediately
* Perform routine and preventive maintenance on EV charging stations to ensure optimal performance and uptime
* Diagnose and troubleshoot technical issues, including electrical, mechanical and software‑related problems
* Conduct diagnostic tests, firmware updates and calibration of EV chargers as necessary
* Replace faulty components and occasionally entire AC chargers, ensuring all repairs follow manufacturer guidelines
* Provide on‑site technical support and training to clients on use and operation of EV chargers
* Respond to service requests promptly and maintain effective communication with clients to ensure customer satisfaction
* Document all service activities, including repairs, maintenance and customer interactions in the service management system
* Adhere to all safety regulations and company policies while working in the field
* Ensure compliance with local electrical codes and standards during commissioning and maintenance activities
* Participate in regular safety training and certifications as required
Benefits
* Structured career progression framework
* Overtime (subject to workload)
* 30 days annual leave (inclusive of company shutdown days)
* Travel subsistence provided
* Discretionary company performance bonus
* Salary sacrifice pension scheme (8% total)
* Salary sacrifice EV car scheme & charger installation
* Salary sacrifice holiday purchase scheme (up to 5 days)
* Enhanced family‑friendly policies
* Wide range of discounted benefits and services available through the platform
* Long‑service awards
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