Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Crosby, we have a team of around 300 colleagues. We produce sushi for some of the biggest retailers in the UK including Asda, Aldi, Co-op, Morrisons and Sainsbury's. What You'll Be Doing Monday to Wednesday (part time 22.5 hours) As a Technical Administrator you will support the delivery of the site complaints and microbiological systems and deliver the required information and reports in relation to them Collate and report on compliance with the complaints and microbiological systems to ensure that these manufacturing unit processes are always audit ready Troubleshoot the data capture system performance on a day-today basis and write/introduce new procedures as required to ensure that there is no break in data records and data integrity is always maintained Allocate each customer complaint to the appropriate person for action and track its progress through the process to ensure that complaints are dealt with in a timely manner and in accordance with the procedures Collate, analyse and present technical reports or answers to ad hoc questions to provide internal and external stakeholders with the appropriate level and frequency of information required to deliver their objectives Actively manage the technical databases, both day to day and ongoing developments, to ensure data accuracy, ability to deliver reporting requirements and forward planning to update in line with operational or technical requirements Update all raw material information systems to ensure that the latest information is available to anyone who interrogates the system Attend established business networks across the Business Team, internal forums and customer meetings to share the requested results and analysis Maintain Greencore and customer central key performance indicators to ensure that reporting requirements are compliant with the appropriate protocols and support in the preparation for and the delivery of such information during technical audits What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Ideally educated to degree level with a capability in Information Technology and specialist knowledge of databases and data analysis techniques and competent with large and complex data sets Is an experienced problem solver with proficient decision-making skills Experienced with an advanced knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new systems quickly Knowledge and experience of statistical process control techniques Demonstrates high-level written and verbal communication skills Experience in chilled food manufacturing would be an advantage but is not essential If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company shares save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policiesThroughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date