Overview
We are seeking a highly organised, compassionate and experienced Principal Support Officer to join our Foundation Learning department at Sandwell College. This is a key leadership role responsible for the day-to-day management of the Learning Support Team and the delivery of high-quality support for learners with severe learning difficulties, disabilities and complex needs. Reporting to the Head of Section – Foundation Learning, you will promote learner independence, wellbeing and positive educational outcomes, while ensuring compliance with EHCP requirements, safeguarding standards and local authority expectations.
Responsibilities
* Lead, manage and organise the Learning Support Team, including staffing, timetabling, rooming and operational procedures
* Assess learner support needs and oversee the design, implementation and review of individual support plans, EHCP provision and risk assessments
* Monitor and evidence the effectiveness of learning support through registers, attendance tracking, audits and progression reviews
* Line manage Learning Support staff and agency staff, including induction, appraisals, absence management and professional development
* Lead on CPD for Learning Support Assistants, ensuring staff maintain up-to-date skills and statutory compliance
* Provide direct learning support where required, modelling best practice and maintaining professional competence
* Work collaboratively with curriculum teams to ensure support provision enables effective curriculum delivery
* Provide pastoral care, contribute to safeguarding processes and liaise with parents, carers, local authorities and external agencies
* Support enrolment, induction, reviews, events, enrichment activities and wider college initiatives
Skills, Knowledge and Expertise
* Relevant Level 3 qualification or above in Learning Support, SEND, Education, Health & Social Care or a related field
* Significant experience supporting learners with severe learning difficulties, disabilities and complex needs
* Proven experience of leading or managing staff, including performance reviews and development
* Strong understanding of SEND legislation, the SEND Code of Practice and inclusive education
* Excellent communication, organisational and leadership skills
* Experience working with EHCPs, safeguarding procedures, behaviour management strategies and multi-agency partnerships
* Ability to work flexibly and collaboratively across departments in a busy education environment
Benefits
* Top-Tier Salaries – sector-leading pay with a competitive salary
* Unbeatable Time Off – 35-50 days of annual leave, plus 8 bank holidays and extra time off at Christmas
* Fast-Track Your Career – dedicated development days, career pathways, and talent schemes
* Cycle to Work Scheme – healthier, greener commuting option
* Exclusive Discounts on Onsite Services – Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
* Fitness Perks – college gym facilities or discounted rates at local gyms
* Generous Pension Contributions – employer contributions for teaching and non-teaching roles
* Retail & Travel Discounts – exclusive savings on high street brands and travel
* Free Will Writing – professional support for future planning
* Free Flu Vaccine – provided at no cost
* Wellbeing Support – confidential counselling services and wellness platforms
* We Celebrate You! – awards, recognition events and celebration days throughout the year
Application Deadline: 2 February 2026
Department: Central Foundation learning - Supported Learning
Location: Sandwell College
Compensation: £28,278 - £32,783 / year
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