WE ARE LOOKING FOR A PROPERTIES ADMINISTRATOR Number of Roles: 1 | Division: Facilities | Location: Normanton Sigma are experts at transforming commercial space. With over 20 years’ experience operating in the fast-paced and dynamic retail sector, Sigma provide a true end-to-end service; from store construction and consolidation to fixture procurement, projects, and mechanical & electrical installation. Ranked in the top 10% of the 2019 Sunday Times International FastTrack 200 awards, we’ve been acknowledged as being one of Britain’s fastest growing private companies. It’s our people that make us who we are, and we are proud to have some of the most experienced, knowledgeable, passionate, and dedicated individuals within our industry, at every level in our business. Sigma is committed to creating a diverse environment and is proud to be an equal opportunities employer. our business. Outline of role Reporting to the department Team Leader/Manager, a pivotal aspect of the role is to support their line manager and provide excellent customer service. A key responsibility is to ensure high standards of both external and internal communication in order to develop and maintain strong relationships with customers and suppliers. Crucial aspects of this role include process review and suggestions for improvement, workload planning, issue resolution, progression reporting, accountability for own outputs, working within budgets and expenditures, monitoring cost savings, and managing customer expectations in line with internal guidelines. Main responsibilities Build and maintain strong relationships with customers and suppliers, acting as a key point of contact to ensure clear communication, mutual trust, and long-term collaboration. Work within defined project budgets, monitoring expenditures closely and ensuring all activities deliver maximum value for cost. Support the successful delivery of projects in line with agreed schedules, assisting in planning, coordination, and timely completion of tasks and milestones. Manage and prioritise workload effectively, balancing competing deadlines and adapting to changing priorities without compromising quality. Identify and implement cost-effective solutions, seeking opportunities to reduce expenses while maintaining service excellence. Proactively suggest and support process improvements, using feedback, data, and observations to enhance efficiency, productivity, and customer satisfaction. Knowledge and experience required Ability to support the training and onboarding of new team members, ensuring a smooth integration into the department. Demonstrated accountability for the quality, accuracy, and timeliness of own outputs. Proven experience working within agreed budgets, with the ability to monitor and control expenditure. Competence in issue resolution, ensuring all matters are addressed in line with agreed Service Level Agreements (SLAs). High attention to detail, with a focus on data accuracy and the preparation of clear, concise reports. Consistently able to meet and, where possible, exceed customer expectations. Experience in project costings and invoice reconciliation. Strong financial awareness with previous experience managing budgets. Proficient in operating IT systems, including Microsoft Office applications and Sage 200 accounting software. Key Skills and Attributes Hardworking, reliable, and approachable, with excellent organisational abilities. Strong organisational skills, with the ability to manage and prioritise personal workload effectively. Quick to learn, adaptable, and able to prioritise tasks to meet tight deadlines. Skilled in managing a fast-paced, varied workload while maintaining high quality standards. Effective problem solver with strong initiative and attention to detail, ensuring accuracy and a “right first time” approach. Flexible team player, able to support the manager and collaborate with other teams as required. Resilient under pressure, capable of multi-tasking without compromising results. Receptive to feedback, with the ability to listen and follow direction. Qualifications GSCE Maths & English – C or above Benefits: 25 days holiday plus bank holidays A day’s ‘birthday leave’ to be taken within your birthday month Opportunity to buy or sell up to 3 days holiday* Opportunity for hybrid working* Ability to participate in the Octopus EV salary sacrifice scheme* Ability to participate in the Cycle to Work Scheme* Employee Assistance Programme Healthshield cash plan with discounts on high street stores Free external financial advice – offering support for mortgages, pensions and insurances Enhanced family friendly pay* Free tea, coffee and fruit on all sites * Subject to eligibility Opportunity to be involved with Group Colleague Board Quarterly Corporate Events/Charity Involvement Sigma is committed to providing colleagues with opportunities to progress their career, supported by a range of training and development activities and interventions’ If you think you’ve got what it takes to join our growing, winning team we’d love you to hear from you.