Are you passionate about troubleshooting complex technical systems and delivering top-tier customer support? Join a dynamic Global Support Centre team providing mission-critical satellite, networking, and IT solutions to clients worldwide. This is a varied and engaging role offering deep exposure across VSAT, firewalls, RF, and virtualised networks. Your Key Responsibilities: Provide 2nd-line support across satellite, network, and IT infrastructure Monitor global networks and resolve alerts in line with SLAs Deliver IP, RF, and routing troubleshooting for remote and fixed networks Maintain and improve internal IT systems, including hosting and security infrastructure Support corporate users and participate in on-call rota for emergency coverage We’re Looking For: Experience in NOC, technical support, networks, or IT/satellite engineering Strong communication and customer service skills Ability to self-manage, stay calm under pressure, and prioritise tasks Desirable: VSAT or satellite knowledge, CCNA/JNCIA-level IP understanding What’s On Offer: Permanent, full-time position based from Cornwall Competitive salary + annual bonus (based on company and personal performance) Pension scheme matched up to 7.5% 25 days holiday + bank holidays Free on-site parking Opportunities for global travel and technical training A great role for someone ready to learn, grow, and work on real-world systems supporting global cli...