Location: Chippenham, Wiltshire Salary: £22,353 rising to £22,821, pro rata of the full time equivalent of £24,331 rising to £24,841per annum (Professional Services Grade 4 & 4a) Job Type: Permanent, Full Time 37 hours per week, Term time only 36 4 weeks per year Applications for this role close on the 25th June 2025. Wiltshire College & University Centre have an exciting opportunity for an Engagement Coach to join our team. About Us: Wiltshire College & University Centre plays a vital role in Wiltshire’s economy, inspiring people to develop the skills they need to achieve. Our four campuses are learning hubs in their communities, and we aspire to be an outstanding, financially robust and commercially agile provider, achieving our clear social mission on behalf of learners and employers across Wiltshire and beyond. Our turnover is around £42 million per annum, we employ some 650 staff, and support around 11,500 students. Engagement Coach – The Role: As an Engagement Coach, you will work closely with curriculum teams to support students who are struggling to engage with their studies. Through personalised 1:1 interventions, small group sessions, and collaborative planning, you will help learners re-engage, build confidence, and achieve their academic goals. You will play a key role in identifying challenges, developing action plans, and supporting students with a wide range of needs—including those with learning difficulties, mental health challenges, or behavioural barriers. Your work will directly impact student retention, wellbeing, and progression. Engagement Coach – Key Responsibilities: Your responsibilities will include: 1:1 and group interventions : Working closely with students to address challenges and create personalised strategies to foster engagement and success. Developing action plans : Collaborating with students to overcome barriers to learning and achieve academic goals. Building relationships : Partnering with colleagues, teachers, and managers to create a supportive college environment for disengaged learners. Driving progress : Facilitating effective interventions to ensure students thrive academically and socially within the college community. Engagement Coach About – You: We are seeking someone who is: Empathetic and student-centred, with a strong understanding of learning support and engagement strategies. Organised and proactive, able to manage a varied caseload and maintain accurate records. Collaborative, working effectively with curriculum teams, families, and external partners. Flexible and resilient, ready to adapt to changing needs and support students across multiple campuses. Essential Requirements Literacy and numeracy qualifications at Level 2 (GCSE A–C or equivalent). A relevant Level 3 qualification (or willingness to work towards one). Experience supporting individuals to meet goals and overcome barriers. Strong IT skills and a commitment to safeguarding and equality. Desirable Extras A teaching, caring, or coaching qualification. Experience supporting learners with SEND, including wheelchair users or those requiring personal care. Knowledge of the SEND Code of Practice and 0–25 legislation. If you are ready to make a positive impact on young people’s lives and help them overcome barriers to achievement, we would love to hear from you. Engagement Coach - Benefits: Competitive salary 30 days, pro rata annual leave for Professional Service Staff, plus bank holidays and additional closure days over the Christmas period Automatic enrolment into the Local Government Pension Scheme Access to our Employee Assistance Programme (EAP) Discounts with a wide variety of retailers Free onsite car parking. Engagement Coach -– Application Process: Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in ‘Keeping Children Safe in Education’. This involves conducting enhanced DBS checks, including checks against the children’s barred list, and other employment verifications, including an online presence review for shortlisted candidates. We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities. To submit your application for this exciting Engagement Coach opportunity, please click ‘Apply’ now. PLEASE NOTE: Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document. INDAD The Company Wiltshire College & University Centre stands as the largest provider of further and higher education in Wiltshire, significantly contributing to the local economy by equipping individuals with essential skills for success. Our diverse curriculum spans from Level 1 to Level 6, and we operate across four main campuses located in Trowbridge, Chippenham, Salisbury, and Lackham, which specialises in land-based education. We offer a wide array of apprenticeships, along with full-time, part-time, and university-level courses. Notably, our Castle Combe circuit facility is the UK's first trackside motorsport engineering training centre, dedicated to our Motorsport Engineering programs. Testimonials Lily Raynor-Blundell Head of Faculty - Engineering, Automotive and Motorsport Working at Wiltshire College and University Centre is a rewarding experience, offering opportunities for personal and professional growth, whilst making a positive and meaningful impact in post-16 education. Tiffany Maxwell Executive Assistant As a new recruit at Wiltshire College & University Centre, I enjoy the supportive environment and dedicated team that make me feel valued and inspired. Arvil Pogson-Davis Health & Safety Manager My job regularly takes me around all four of Wiltshire College & University Centre campuses and I meet staff from all diverse backgrounds which I really enjoy. I also work with a small but very dedicated and professional team. The Benefits Flexible Working Pension Scheme Training & Development Shopping Discounts Employee Assistance Programme Gym Documents