Summary
The apprentice will support the People Operations Team by managing day-to-day HR and recruitment administration. This role provides practical, hands-on experience across HR processes and recruitment activities, offering valuable exposure while contributing to the efficient running of the function.
Wage
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
* Contributory pension scheme
* 35/30 days per annum, plus bank holidays & closure days)
* Training & development support opportunities
Training course
HR support (level 3)
Hours
Monday to Friday 08.30am to 5.00pm.
37 hours a week
Start date
Monday 2 February 2026
Duration
1 year
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Duties & Responsibilities of the role:
Recruitment Support
* Assist with updating and posting job adverts across our ATS
* Help with the coordination of interview schedules and communicate with candidates
* Support the shortlisting process by organising CVs and applications
* Maintain recruitment trackers and ensure accurate candidate records
HR Administration
* Support the people advisors with HR-related administration, ensuring it is processed accurately, efficiently and appropriately,
assist with all maternity/paternity/adoption administration
* Support with the processing of new starter administration
* Liaise with all new starters' managers to ensure all the required documentation is actioned
* Assist with the new starter onboarding process
* Assist with employee lifecycle administration, including leavers
* Support with informal meetings for various Employee Relations cases
* Assist with the monthly payroll administration within agreed deadlines and in communication with all parties involved
* Assist with required HR reporting, the filing of, and the auditing of personal files
* Assist with entering employment data into the HRIS
* Raise and monitor purchase orders
* Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices
* Such other duties temporarily or on a continuing basis, as may reasonably be required
Where you'll work
High Wycombe Campus
Queen Alexandra Road
High Wycombe
Buckinghamshire
HP11 2JZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Training course
HR support (level 3)
What you'll learn
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
* You will complete the HR Support Level 3 Advanced Apprenticeship
* Upon completion (HR Apprenticeship only), you will be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD)
* The apprenticeship will be delivered via remote 1:1 tutor support, self-led study and blended learning and development activities, all within the workplace
* You and the employer can decide together when training will take place each week
Requirements
Essential qualifications
GCSE in:
* English (grade 4 or above)
* Maths (grade 4 or above)
Desirable qualifications
GCSE in:
IT (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Logical
* Team working
* Initiative
* Non judgemental
* Patience
Other requirements
* You will need to pass a Disclosure and Barring Service (DBS) check
* Interview questions will be shared 72 hours in advance of the interview, which we will be looking to conduct week commencing 12/01
* If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK