Overview
Job Title: Communications Manager – Strategic Priorities
Function: Customer, Communications and Marketing
Location: Hybrid – within one of our offices (Nottingham, Alfreton, Daresbury, London, Sheffield or Wakefield)
Contract type: Permanent
Salary: £47,874 with the potential to rise to £56,322 over 3 years
Closing Date: Friday 5 June 2026
NHS Supply Chain currently has an opportunity to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.
The Communications Manager – Strategic Priorities plays a critical role in helping NHS Supply Chain deliver its 2030 strategy to enable smarter, simpler, more connected care through four major transformation programmes focusing on modernising our supply chain, improving the way we buy and sell and developing our people.
Sitting within the Customer, Communications & Brand Directorate, this role focuses on planning and delivering clear, joined‑up communications that connect key strategic priorities across the organisation and bring high‑profile, major transformation and change programmes of work to life. Working closely with Communications & Brand colleagues, Voice of the Customer, programme teams and senior leaders, you’ll ensure complex priorities are translated into compelling, insight‑led communications that build understanding, alignment and engagement across the colleague and customer landscape. You’ll support system‑wide change by creating coherent narratives, coordinating activity across channels, and helping leaders communicate with confidence.
This is a highly collaborative role, offering the opportunity to work at the heart of the organisation, influence strategic communications delivery across transformation and change programmes, and make a tangible contribution to improved patient outcomes and value for the NHS.
Key Responsibilities
* Develop and deliver strategic communications aligned to the NHS Supply Chain 2030 strategy, translating complex priorities into clear and engaging messages.
* Lead end‑to‑end programme communications, ensuring messages are accurate, consistent, and connected across multiple workstreams.
* Create high‑quality, audience‑focused content across a range of formats and channels, using insight to continuously refine and improve impact.
* Build strong relationships with internal and external stakeholders to enable joined‑up planning, early engagement and effective collaboration.
* Support senior leaders with clear narratives, briefings and advice to strengthen leadership communication and confidence.
* Measure the effectiveness of communications activity, using data and feedback to drive improvement and embed best practice.
Benefits
* Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
* Recognition of hard work and contributions through annual bonus schemes, long service and colleague recognition awards.
* 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
* In‑house training, support and access to external qualifications to maximise your potential.
* Focus on well‑being, offering 1 day of paid well‑being leave and free access to the 24/7 Employee Assistance Programme.
* Generous pension scheme (with 12% contribution when you contribute 6%).
* Access to a Flexible Benefits Scheme, allowing you to choose from Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions.
* 2 days of paid volunteering leave.
* Access to many discounts from the Blue Light Card and NHS discounts.
Required Skills
* Strategic communications expertise, enabling the translation of complex organisational transformation and change priorities and programmes into clear, engaging narratives that support delivery of the NHS Supply Chain strategy.
* Strong multi‑channel planning and content creation skills, supporting end‑to‑end programme communications and ensuring messages land effectively across digital, leadership and face‑to‑face channels for internal and external audiences.
* Experience advising and supporting senior leaders, providing clear recommendations, briefings and narrative support to enable confident decision‑making and visible leadership communication.
* Highly collaborative relationship‑builder, able to work across directorates, programmes and stakeholders to align messaging, join up activity and create a cohesive organisational story.
* Data‑ and insight‑led mindset, using objectives, feedback and performance measures to assess impact, refine approaches and continuously improve the effectiveness of communications.
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