Overview
Job summary
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Public Health Wales) in order to provide a safe and efficient service providing triage information and appropriate support.
The post holder will ensure the delivery of a comprehensive high quality specialist secretarial and administrative service to the Matron, and specialist nursing teams and other health professionals.
The post holder will be responsible for the guidance and direction of the team dealing with appropriate day-to-day issues to oversee the smooth running of the department and providing support to the service.
The post holder will also be responsible for coordinating the Strategic Groups across the Health Board (inc. Medical Consultants/External experts from WG etc.). This may also entail coordinating whole Welsh coordination.
To provide a comprehensive, high quality specialist secretarial and administrative service to the Specialist Service Managers, specialist nursing teams and other health professionals.
To co-ordinate and maintain arrangements to facilitate the Strategic Experts Groups.
To maintain the office organisation and triage calls into the Health Economy Specialist Service i.e. Infection Prevention.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Responsibilities
* Provide an accurate, confidential and supportive administration service to patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Public Health Wales) to provide a safe and efficient service through the sharing of triage information and appropriate support.
* Deliver a comprehensive high quality specialist secretarial and administrative service to the Matron, specialist nursing teams and other health professionals.
* Guide and direct the team on day-to-day issues to oversee the smooth running of the department and provide support to the service.
* Coordinate the Strategic Groups across the Health Board (including Medical Consultants/External experts from Welsh Government), with potential Welsh coordination.
* Provide a high quality specialist administrative and secretarial service to Specialist Service Managers and other health professionals.
* Coordinate and maintain arrangements to facilitate the work of the Strategic Expert Groups.
* Conduct the office triage and coordinate calls for the Health Economy Specialist Service (e.g. Infection Prevention).
Details
Date posted: 11 September 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £27,898 to £30,615 a year per annum
Contract: Permanent
Working pattern: Full-time
Qualifications and Experience
* Experience – Essential
* Experience – Desirable
* Qualifications and or knowledge – Essential
* Qualifications and or knowledge – Desirable
Other Information
* Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a DBS submission will be necessary.
* Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
* Additional guidance on criminal records checks for overseas applicants is provided in the job description.
Employer details
Betsi Cadwaladr University Health Board
Wrexham Maelor Hospital, Ty Elaine, Wrexham, LL13 7TD
Employer's website: bcuhb.nhs.wales/train-work-live/
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