We’re hiring! Join our team of innovators and game changers… Are you looking for a role where your skills are valued, your ideas matter and your development and growth is priority? At Let Alliance, we are on a mission….to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 10 years in the industry, HomeLet is one of the leading brands that support the UK’s vibrant private rented sector. As part of the prestigious PIB Insurance Group, we are based in Chester, with more than 300 dedicated team members working hard every day to support letting agents, landlords and tenants across the whole of the UK. As part of the UK’s largest tenant referencing and Insurance firm in the sector, we pride ourselves in providing fast, accurate and reliable products, to tenants, landlords and letting agents - we've referenced more than a million tenants over the last three years! Why work with us: Competitive salary Up to 30 days holiday allowance with the option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Modern office with free parking Job referral scheme Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint. Job purpose: To work as part of a brilliant team to sell insurance directly to customers through outbound calling and inbound calls, utilizing leads from within the Let Alliance business to sell insurance policies and retain business, with the aim to meet and exceed sales targets. We offer a base salary with uncapped commission. The core of our business is helping our customers. Key Responsibilities: Solve Customer Problems Meet Sales Targets Make Outbound Calls on Leads Raise Retention and Additional Income Approach Each Day with Enthusiasm Work from a Script/Call Guide Take Ownership of Workload and Performance Stay Up-to-Date with New Offers Achieve Quality Assessment Targets Collaborate with Other Departments Provide Feedback and Input Data Accurately Report Problems and Identify Improvements Prepare for Regular Performance Reviews Participate in Team Meetings Description: The ideal candidate will possess excellent communication skills, be honest, show empathy, listen attentively, and solve problems effectively. They will build strong relationships with customers, meet and exceed sales targets, and contribute to the continued growth of the business. We are seeking motivated individuals who are enthusiastic about delivering exceptional service. If you are looking for a challenging role that requires problem-solving and communication skills, we encourage you to apply. Job Types: Full-time, Permanent Pay: £25,000.00 per year Additional pay: Commission pay - OTE £33,000 Benefits: Company pension Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (required) Experience: Sales: 1 year (preferred) Location: Chester CH4 9EP Work Location: Office Based