Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth. We have 16 inspirational showrooms across the UK and are currently recruiting for a Showroom Sales Consultant to join the team in our Petersfield Showroom.
The Role:
The purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.
Duties of the Showroom Sales Consultant include:
* Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery.
* Work as part of a fast paced and close team offering product and technical advice
* Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service.
Experience needed for the Showroom Sales Consultant:
We look for people that thrive in a sales and customer focused environment, have an eye for design and colour and pride themselves on providing the highest level of customer service when liaising with customers. You will be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.
If this is you apply now
In return Mandarin Stone offers a competitive salary and great teams and working conditions in a non-target driven environment with the emphasis on customer service.
Our benefits package include:
* 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
* An additional holiday for your birthday each year after qualifying service of one year
* Public / Bank Holidays off
* 3 days off over Christmas, including Christmas Eve, Christmas Day and Boxing Day
* Access to our Employee Assistance Programme
* Cycle to Work Scheme
* Optional Pension Scheme
* Death in Service
* Private Health Care after three years' service
* Employee Discount
* Travel costs when travelling beyond your remit
* Induction training and continued comprehensive training
* Training and development opportunities
Working hours:
Showroom opening hours are 9.30am - 5.30pm Monday to Saturday. We are closed on Sundays and Bank Holidays. Showroom employees will have one weekday off every week.
Job Type: Full-time, Permanent
Salary: £26,000 - £27,000 per year
Job Types: Full-time, Permanent
Pay: £26,000.00-£27,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Health & wellbeing programme
* Life insurance
* On-site parking
* Private medical insurance
* Sick pay
* Store discount
Experience:
* Retail sales: 1 year (preferred)
* Customer service: 1 year (preferred)
Work Location: In person