Mark May are delighted to be partnering with one of our social housing clients to recruit aRepairs Managerto lead the operational delivery of their in-house responsive repairs team.
This is a fantastic opportunity for a confident, hands-on leader with strong commercial awareness and a passion for delivering excellent customer service. Youll manage a team including supervisors and surveyors, drive service improvement, ensure compliance and value for money, and contribute to wider business and strategic goals.
Key Responsibilities for the Repairs Manager role:
* Lead day-to-day delivery of emergency, routine, and out-of-hours repairs
* Manage and develop the in-house repairs team, including external contractors
* Oversee budgets, KPIs, performance reporting, and service planning
* Drive continuous improvement and customer satisfaction
* Ensure compliance with H&S legislation, internal policies, and regulatory standards
#MMPS
* Oversee fleet, supply chain, and contractor management
* Contribute to long-term strategic and business planning
What You'll Bring as a Repairs Manager
1. Proven leadershi...