Business Analyst - Strategic Change & Transformation As a Business Analyst, you'll play a key role in identifying, shaping, and supporting change initiatives that deliver tangible value to customers and commercial benefits to the organisation, all while aligning with its overarching strategic vision and goals. In this role, you will: Drive strategic alignment - ensuring that high-priority change programmes are delivered successfully and contribute directly to long-term business objectives. Accelerate decision-making - enabling quicker, more informed decisions on mid-tier change initiatives that are closely linked to strategic outcomes. Foster cross-functional collaboration - managing complex programmes that span multiple departments, leveraging diverse expertise to achieve stronger results. Mitigate risks early - coordinating various moving parts to identify and address potential risks before they escalate, reducing disruption. Optimise resource deployment - ensuring teams are effectively utilised and aligned with project demands, improving workforce efficiency. What you'll bring: Strategic and analytical thinking, with the ability to see both the big picture and the finer details. Solid understanding of business processes and systems analysis. Excellent communication skills, including active listening and the ability to distil complex information. Strong interpersonal skills, with the ability to build rapport across all levels of the organisation and tailor your approach to different stakeholders. Proven experience in a similar role within a complex, multi-functional business environment. Practical knowledge of Business Analysis tools and techniques, including process mapping (ideally using BPMN or similar), and proficiency in Microsoft Word, Excel, PowerPoint, and Visio. What's in it for you: A competitive salary and pension contribution. Opportunities to grow your career across a portfolio of well-established brands, with access to industry-leading training and development programmes. Generous discounts on food, drink, and accommodation for you and your loved ones. Access to a free employee assistance programme offering support for mental health, wellbeing, financial, and legal matters. A refer-a-friend scheme with the potential to earn up to £1,500. Flexible access to earned wages through Wagestream. Retail discounts at major high street brands and mobile providers.