Job Description:
Established in 2017, Greenview is a provider of mechanical and electrical installation, heating installation and servicing, property maintenance, and sustainable energy solutions, including domestic energy efficiency services. With around 130 employees, the company generated revenues of approximately EUR 36m in 2023. Greenview aims for significant growth, targeting a revenue of 100m, operating from offices in Belfast, Northern Ireland, and London, UK.
The Project Coordinator is a key team member responsible for coordinating site construction projects, managing schedules, handling communications, and supporting HVAC Capital Works projects in Northern Ireland. This role requires multitasking, prioritization, and effective communication skills.
Responsibilities:
* Coordinate site construction projects to ensure timely and effective execution.
* Manage scheduling for engineers to ensure adequate coverage.
* Handle incoming calls and record/manage communications efficiently.
* Support clients via telephone and email.
* Log and assign maintenance calls promptly.
* Process paperwork and close calls for payment.
* Respond within agreed time frames and service levels.
* Support in cross-training team members.
* Perform routine administrative tasks.
* Communicate with stakeholders and clients.
* Escalate issues early to line managers or clients.
* Ensure compliance with policies and procedures.
* Assist with applications and certificates from authorities/clients.
* Carry out work safely and diligently.
* Schedule daily runs for multiple operatives and organize materials.
* Maintain confidentiality and professionalism.
* Calculate engineer performance and bonuses.
Person Specification:
* At least 1 year of office experience.
* Minimum of 5 GCSEs, including English and Maths.
* Proficient in Microsoft Office.
* Proactive with the ability to work independently.
* Strong customer focus and professionalism.
* Excellent organizational and communication skills.
* Ability to multitask and work as part of a team.
* Flexible, positive attitude, trustworthy, and approachable.
Additional Information:
Greenview Gas is an equal opportunities employer offering competitive salaries and opportunities for skill development in a secure environment.
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