The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Receptionist with a passion for service excellence.
You will report to the Assistant Front Office Manager, working towards providing our guests with memorable experiences of the city.
The Receptionist will be responsible for:
* Giving our guests a memorable welcome and lasting impression
* Providing exceptional service by demonstrating full knowledge of our products, services and facilities
* Ensuring that the daily task list is completed effectively
* Working collaboratively with your colleagues to deliver captivating experiences
* Taking initiative in accommodating our guests needs in a resourceful manner
To be successful in the role of Receptionist, we require:
* Excellent guest engagement skills
* An ability to bring the guest experience to life throughout the hotel
* Willingness to learn and work with IT systems quickly
* The ability to communicate and organize yourself in line with different guest expectations
* A good command of English is essential, a second language is advantageous
Working with us provides the following benefits to you:
* Genuine
career opportunities within our business
* Valuable
on the job training, along with access to our digital online learning
platform and numerous other learning and development
opportunities
About Us
The Grand Hotel Leicester by the Unlimited Collection is a
brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and
inclusion, welcoming applicants of all backgrounds to create a supportive and
thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascott’s presence extends
across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
USA. Its diversified accommodation offerings span serviced
residences, coliving properties, hotels and independent
senior living apartments. Ascott's award-winning hospitality brands
include Ascott, Citadines, lyf, Oakwood, Somerset, The
Crest Collection, The Unlimited
Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
Through Ascott Star Rewards (ASR), Ascott’s loyalty programme,
members enjoy exclusive privileges and offers at participating properties.
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