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Team support assistant

Leeds
XPS Group
Support assistant
Posted: 4 October
Offer description

About XPS Group

XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members.

Team Support Administrator

Location: Leeds
Grade: Associate
Employment Type: Permanent, Full Time
Office Based

About The Role

We are currently seeking a Team Support Administrator to join our team, based at our vibrant Leeds office. The role is a varied role covering supporting our advisory, investment and administration practice in our Leeds office. The role will be providing support to the existing support team in the Leeds office, which will include ad-hoc reception cover/duties, the post room and looking after our four on site client meeting rooms.

Key Responsibilities

* Working closely with the Office Manager to ensure the smooth running of the office.
* First aid and Fire Marshall training will be provided to support the Office Manager.
* Creation and management of spreadsheets and documents using Microsoft Office packages to Company standards/templates
* Booking train tickets and accommodation for staff travel.
* Printing documents, collating them into packs for meetings and binding them using a wire binding machine.
* Creating mail merges using Microsoft Word. Printing, stuffing and franking of mail shots (some of these will be high volume).
* Reception support. Covering periods of annual leave or other absence. Ad hoc assistance will also be required during busy periods. Reception duties are as follows:
o Sorting of incoming post.
o Arranging couriers.
o Printing for meetings.
o Answering incoming phone calls and routing to the correct extension.
o Admitting visitors and notifying the host.
o Acting as host for meetings, preparing drinks, laying out lunches, taking coats and assisting guests.
o Ensure client meeting rooms are clean and ready for occupation. This will involve clearing away after refreshments.
o Issuing of security cards, permanent and visitor.
* Department and project coordination including monthly billing.

Essential

Your Profile:

* A- C/9-4 GCSE Maths and English, or equivalent
* Excellent knowledge of Microsoft Excel, PowerPoint and Word.
* Flexible and able to adapt to changing environments.
* Ability to multitask and work in periods of calm and high activity.
* Excellent coordinating and organisational skills.
* Confidence and ability to raise awareness.
* Good common sense.
* Diplomatic and friendly.
* Ability to communicate exceptionally well; a high standard of written and spoken English.
* Must be proactive, adaptive and take initiative.
* Must be willing to learn, flexible and a team player.

Qualifications

* A-C/9-4 GCSE Maths and English or equivalent.

Desirable

* Experience in a similar or financial role would be desirable

What We Offer

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

Equal Opportunity Statement

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

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