Join to apply for the Care Team Lead role at Connected Health Group Limited
We're looking for a dedicated Care Team Lead to join our team throughout the Northern Trust. As a Care Team Lead, you'll play a crucial role in providing high-quality care and support to our service users, ensuring their wellbeing and comfort. With your healthcare experience and commitment to excellence, you'll make a meaningful difference in the lives of those we serve. We're proud to offer accredited development opportunities to help you further your career in homecare. Whether you're looking to expand your skills or advance into leadership roles, we'll provide the support and training you need to succeed.
Why choose us?
* Hourly rate: Monday-Friday £13.50
* Enhanced weekend rate Saturday & Sunday £14.50
* Sign On Bonus: Receive a £200 bonus after 3 months.
* Employee Recognition: Employee of the Month, Employee of the Quarter and Employee of the Year
* Refer a Friend: Earn £200 for successful referrals
* Career progression & education opportunities
* Cycle to Work Scheme
* Wellbeing package
* Local business benefits
* Communication Skills: Good standard of English both spoken and written
* Driver's licence: Must be a driver with access to your own car and appropriate insurance for vehicle business purposes
Desirable criteria: NVQ level 2 in care or equivalent; NISCC registered or willing to undertake if successful.
Key Roles & Responsibilities:
* Empathy, understanding and a caring attitude
* Provide a high-quality standard of care to our company clients
* Responsible for click over of care runs
* Monitoring calls
* Participate in on-call phone on working weekends as required and cover in the absence of Area Manager
* Participate in the shadowing and 12-week induction of all new staff for designated area, ensuring documentation is completed and submitted to Area Manager by deadlines
* Effectively report any staff or client concerns, grievances and complaints to Area Manager
* Ensure all Care Staff have a supply of protective items (aprons and gloves) as required
* Co-responsible with the Area Manager for review and maintenance of client care folders monthly, ensuring details are up-to-date and of high standard
* Carry out Client risk assessments and report promptly to Area Manager
* Maintain confidentiality in accordance with the Company Handbook
* Comply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company Handbook
* Participate in emergency cover as required
* Participate in training and further development as required
* Any other duties applicable to the post as requested by Management
To undertake any other reasonable duties as required.
About Us
At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check.*
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