About BuildStore:\nBuildStore is the UKâs leading provider of services and products for self-builders, renovators, and home improvers. From funding solutions to project management support, weâre dedicated to helping people create their dream homes. Our success relies on strong digital systems and responsive IT support â and weâre looking for a motivated ICT apprentice to help manage and enhance our technology across the business.\n\nAbout the role:\nAs an IT Apprentice, youâll play a key role in supporting the daily operations of BuildStore IT department. Working closely with the IT Manager, youâll gain hands-on experience maintaining systems, resolving technical issues, and supporting ongoing IT projects. Youâll study towards a nationally recognised qualification while developing practical, workplace-ready skills.\n\nSalary: £19,050 per annum.\n\nWorking hours: 30 hours per week, Monday to Thursday, 9am - 4:30pm, Friday 9am - 1pm.\n\nBenefits:\nâ¢\tHybrid working (office Monday to Thursday, home on Fridays).\nâ¢\tMentorship and hands-on experience with a professional IT team.\nâ¢\tOpportunities for progression within BuildStore after completion.\nâ¢\tFriendly, supportive work environment.\nâ¢\tFree on-site parking and accessible public transport links.\n\nFuture prospects:\n90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.\n â¢\tProvide first-line technical support to internal users across the business.\nâ¢\tAssist with installing, configuring, and maintaining hardware, software, and network devices.\nâ¢\tSupport the management of servers, cloud systems, and user access controls.\nâ¢\tMonitor and maintain IT systems performance, backups, and security.\nâ¢\tLog and document IT issues, resolutions, and system updates.\nâ¢\tSupport IT improvement projects and technology rollouts.\nâ¢\tHelp enforce data protection, cybersecurity, and compliance standards.\nâ¢\tLiaise with suppliers and external service providers when required.\nâ¢\tDeliver excellent internal customer service and clear communication.\nâ¢\tManage and maintain the support ticket desk.\n You will need the following skills:\nâ¢\tA genuine passion for technology and IT problem-solving.\nâ¢\tStrong communication and teamwork skills.\nâ¢\tGood organisation and attention to detail.\nâ¢\tFamiliarity with Microsoft Office and Windows systems.\nâ¢\tWillingness to learn and develop technical skills.\n\nImportant information:\nThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.\n\nStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.\n\nOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.\n\nIf you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!\n\nPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.