The Best Connection-Manchester are currently recruiting a skilled and experienced administrator with experience in customer service for our client, a respected and prestigious industry leader based in Trafford Park. This is an exciting opportunity to put your skills to use and join a thriving team!
Location: Trafford Park
Hours:
* Full-time,
* flexible hours between 6.00 - 22.00
Pay rate:
* £12.45 per hour
The Best Connection-Manchester are currently recruiting a skilled and experienced administrator with experience in customer service for our client, a respected and prestigious industry leader based in Trafford Park. This is an exciting opportunity to put your skills to use and join a thriving team!
Key Responsibilities
1. Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.
2. Accurately manage customer orders using CSV and macro tools for data handling.
3. Prepare and review essential documentation, including DGN forms for export orders.
4. Resolve customer complaints within agreed time frames and maintain detailed logs of all interactions.
5. Contribute to continuous improvement of customer service processes.
6. Complete all administrative ...