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Working Hours: Monday to Friday, Office Hours
Company Overview
At our company, we believe in creating a workplace that empowers and supports our employees. We are passionate about helping people, building real connections, and promoting growth within our company.
Position Overview
We are currently hiring a Customer Service Advisor to join our team. This position is ideal for someone who is looking for a role where they can make a difference and be supported by a friendly and approachable team.
Why You'll Love Working Here
* Supportive Environment: Our managers are approachable, supportive, and genuinely invested in your success.
* Feel-Good Perks: Enjoy a free on-site gym, healthy and delicious breakfast and lunch options, and no stress about parking.
* Real Team Spirit: Our team members have been with us for an average of 2+ years, demonstrating our positive and inclusive work culture.
* Work-Life Balance: We believe in the importance of work-life balance and promote monthly social events, from brunches to bowling, to keep our team connected and happy.
* Career Growth: We offer fast promotions, with our future managers levelling up twice in 2 years, providing opportunities for career progression.
Responsibilities
* Communicate with existing business customers through phone, email, and web chat.
* Process account updates, payments, and address any customer queries with a positive attitude.
* Ensure that every customer feels heard, helped, and satisfied with our services.
* Collaborate with other departments to maintain efficient operations.
Requirements
* Friendly and positive attitude.
* Prior customer service experience, even if only a few months.
* Excellent communication skills and a team-oriented mindset.
* 25 days holiday + bank holidays.
* Free daily breakfast and lunch options.
* On-site gym and free parking.
* Monthly incentives and recognition for outstanding performance.
Are you ready for a job that fits your lifestyle and career goals? Apply now and start looking forward to Mondays again!
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