Energy Advisor London Bridge Up to £45,000
Looking for an Energy Advisor to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
As an Energy Advisor, you will play a key role in managing energy-related applications, data, and supplier relationships across our housing portfolio. Youll ensure accurate metering, billing and contract management, handle energy-related customer complaints, and support sustainability and efficiency objectives through reliable and proactive service delivery.
Key Duties:
Review and process EVCP applications in line with our policy, liaising with customers, surveyors, and internal teams to ensure safe and compliant installations.
Manage communal and out-of-contract meter processes, including onboarding new sites, resolving data anomalies, and coordinating with suppliers to maintain contract accuracy.
Handle energy-related complaints and queries, including communal supply billing, heat networks, EVCP issues, and solar PV, ensuring timely and effective resolutions.
Work collaboratively with external partners such as Eon, Inspired, Sycous and Switch2 to maintain accurate billing, site data, and portfolio information.
Provide energy consumption reports, data analysis, and insights to support internal teams, sustainability initiatives, and customer communications.
Why Join?
One of the UKs leading housing providers, managing and owning around 120,000 homes nationwide. Were committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, a place where you can grow your career while making a real difference.
As an Energy Advisor were seeking someone who can bring:
Proven experience in energy administration, utilities management, or contract coordination.
Strong communication skills and attention to detail.
A proactive mindset and passion for improving energy efficiency and customer experience.
The ability to interpret energy data, resolve complex issues, and engage internal and external stakeholders effectively.
The Benefits of Joining
Excellent pension scheme
Generous holiday allowance
Life assurance
Award-winning flexible benefits platform
Support for learning and career development
Hybrid working options available
Diversity, Inclusion & Accessibility
Equity, diversity, and inclusion are at the heart of who we are. Were committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. Inclusivity isnt a one-off initiative its embedded in our culture and central to how we work every day.
As a Disability Confident Employer, were committed to providing reasonable adjustments throughout the recruitment process and beyond.
We reserve the right to close this advert early if a suitable candidate is identified.
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