Control Room Operator (Nights)
We are currently seeking a control room operator to join our close knit-team. You will be working three nights a week (including weekends) from our depot in Kings Norton, Birmingham. It is a fast paced office environment so being able to remain calm under pressure is a must.
Keys Skills
* Computer literate and able to learn new systems
* Ability to use your own initiative and work unsupervised
* Strong local and national geographical knowledge
* Able to multi-task and make logical decisions
* Excellent written and verbal commuincation ability
* Able to record information accurately with an attention to detail
* Strong customer services and time management skills
The Role
* Deploying jobs to our roadside and recovery staff
* Liaising with work providers and customers, handling queries and managing expectations
* Recording all relevant information on the system in a timely manner
Benefits
* All relevant training will be provided and is ongoing
* One free MOT a year
* Discounted workshop and recovery rates for family and friends
Additional information
* Applicants will be required to pass a DBS check
* Employment is subject to the provision of proof of eligibility to work in the UK
Job Types: Full-time, Part-time, Permanent
Pay: From £12.21 per hour
Benefits:
* Casual dress
* Company pension
* Employee discount
* Free parking
* On-site parking
Experience:
* customer service: 1 year (preferred)
Work Location: In person