FIELD SERVICE TECHNICIAN - WELL‑KNOWN TECHNOLOGY BRAND
Location: Essex (covering Essex, North London and Kent)
Salary: Up to £38,000 basic + annual bonus + overtime
Benefits include company car + fuel card
About the Role
We're looking for a Field Service Technician to support customers across Essex, North London and Kent by installing, maintaining and repairing our commercial Print equipment. You'll be out in the field, helping customers get the best from their technology and ensuring their equipment runs smoothly.
What You'll Do
* Visit customer sites to service, repair and maintain print and processing equipment
* Install and de‑install devices as part of customer projects, keeping customers updated
* Escalate technical issues quickly to minimise downtime
* Identify opportunities for additional services or upgrades during your visits
* Build strong relationships with customers and provide excellent support
* Manage stock and parts in your vehicle to maximise first‑time fix rates
* Work occasional shifts, evenings, weekends and public holidays when required
What You'll Bring
* Experience as a Field Technician (ideally within Production Print)
* Strong technical knowledge of print hardware and related systems
* Excellent problem‑solving and fault‑finding ability
* Good electrical and mechanical engineering understanding
* Confidence using diagnostic tools and reading technical instructions
* Good IT and networking skills
* Strong communication and customer‑service skills
* Understanding of service procedures and best practice
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application