Job Title: Veterinary Receptionist
Location: My Pets Vets, Leigh
Job Type: Full‑time (fixed‑term contract)
Salary: £26,701 per annum
Hours: 40 hours per week, Monday to Sunday (between 7am & 9pm), with 1 in 4 weekends and bank holiday participation.
An exciting opportunity has opened at My Pets Vets for an experienced and enthusiastic client care assistant to join our front‑of‑house team on a shift basis.
Responsibilities
* Welcoming clients and their pets in a warm, professional manner.
* Managing the diary; booking appointments and surgical procedures.
* Answering client questions via email and telephone.
* Pro‑active communication between clients and colleagues to ensure the day runs smoothly.
* Administration duties such as scanning paperwork and filling in forms.
* Processing prescription requests.
* Taking payments.
* Promoting offers and services.
* Ensuring the reception area is clean and well‑stocked.
Personal Specification
* Experience working within a customer‑facing role.
* Previous reception experience (highly desirable).
What We Offer
* 5 weeks holiday plus bank holidays and birthday leave
* Career progression opportunities
* Staff discount schemes
* Life assurance
* Enhanced sickness pay
* Enhanced equal family leave
* E‑car salary sacrifice scheme
* Employer contribution pension scheme
* Wellness programme including employee assistance program, eyecare voucher scheme, free annual flu jab, cycle to work scheme, recruitment referral reward scheme
We are committed to fostering a culture that is inclusive and diverse.
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