Trainee Service Administrator The Role The Trainee Service Administrator position will provide an excellent opportunity for someone looking to start or develop a career as an administrator, in an engineering or service/repair environment. The successful candidate will be supported and trained to learn how to use the company's SAP ERP system and carry out a wide range of administrative tasks that support the service team and customer operations. This is a learning-focused role suited to an organised individual with good communication skills and a positive, team-oriented attitude. Key Responsibilities Administration and Systems Learn how to use the SAP ERP system to support service operations. Create customer quotations and sales orders under supervision. Learn how to process orders accurately Customer Support Answer incoming telephone calls in a professional and welcoming manner. Take ownership of customer requests, ensuring queries are handled efficiently or passed to the appropriate team member. Communicate clearly with customers via phone and email.Service Team Support Provide general administrative support to the Service Office Manager and wider service team. Learn and follow internal processes and procedures. Assist with day-to-day office tasks as required.Skills & Experience Good communication skills, both verbal and written. Good IT skills using Excel, Word, and Outlook. Willingness to learn new s...