Repairs Officer (DLO) Salary: £51,314 + excellent benefits Location: Field-based with flexibility Contact: Goodman Masson is currently working with a forward-thinking housing provider to recruit a Repairs Officer (DLO). This is a fantastic opportunity to play a key role in shaping and leading an in-house Direct Labour Organisation (DLO) trade team, ensuring high-quality, customer-focused repairs and maintenance services across housing stock. The role: You will be responsible for delivering a first-class day-to-day repairs service, managing a large trade team to deliver high-quality outcomes, great value for money, and consistent improvements to service delivery. This is a hands-on leadership role requiring strong operational oversight, contract and budget management, and a proactive approach to ensuring customer satisfaction. Key responsibilities include: Day-to-day management of the in-house DLO repairs team, ensuring a safe, cost-effective, and customer-focused service. Monitoring and improving service performance, using data and analysis to drive improvements. Managing budgets effectively, ensuring value for money across all repairs works. Leading pre- and post-inspections of works, ensuring compliance with quality and safety standards. Managing health and safety on site, including audits, risk assessments, and promoting a positive H&S culture. Overseeing delivery of voids, reactive repairs, and adaptatio...