Tesco Shift Leader – Nights – New Oscott Extra
Tesco Royal Sutton Coldfield, England, United Kingdom
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12). Availability windows are 10pm to 8am each weekday (Sun, Mon, Wed, Fri, Sat). We provide 3 weeks’ notice of your scheduled shifts and support flexibility.
Customers are at the heart of everything we do. As Shift Leader you will oversee the store, support colleagues, and ensure a clean, well‑stocked, and safe environment that exceeds customer expectations.
Key Responsibilities
* Work in a fast‑paced retail environment, with a variety of products.
* Take ownership of running duty shifts and coordinating the team.
* Be there for customers, listening to them and ensuring they leave the store with what they came for.
* Look for ways to improve service, including coaching colleagues and giving feedback.
* Guide and support colleagues in‑store, ensuring it remains a safe place to work and shop.
* Maintain a great understanding of store performance and assist managers in delivering improvements.
* Lead from the front, setting a great example for your colleagues in everything you do.
* Coordinate the store team to deliver an easy, fuss‑free shopping experience.
* Support daily priorities and regular breaks.
* Open and close the store, completing duty cover and ensuring safe decisions.
* Act as go‑to person for colleagues and communicate updates.
* Keep the store clean, tidy and well‑presented.
* Support managers in coordinating seasonal, community and charity events.
* Contribute to a great team atmosphere, inclusive of everyone.
* Provide great customer service.
* Follow health and safety routines and procedures.
* Recognize and celebrate colleagues providing great service.
Requirements
* Be at least 18 years old.
* Great role model with customer‑centric service.
* Strong communication skills, comfortable using a variety of methods.
* Ability to take the lead and oversee the store in the absence of a manager.
* Good decision maker, flexible, comfortable with change.
* Motivating and inspiring the team.
* Curious and always looking for ideas to improve service.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working from day one.
* Colleague Clubcard discounts: 10% off and 15% at pay‑day weekends.
* Free wellbeing services.
* Life cover of five times your pay and a pension with up to 7.5% matching.
* Uniform provided.
* Access to colleague networks.
Equal Opportunity and Inclusion
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We offer recruitment for individuals who have passed the school leavers age. Eligible candidates must be over 18 if the role requires work before 6:15 am or after 9:45 pm or includes work in areas such as the warehouse, beach shops, bakery, counters, or driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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