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Senior pensions administrator

Welwyn Garden City
Tesco
Pension administrator
Posted: 23 June
Offer description

At Tesco, we believe in the power of spending more time together, face to face, than apart. During your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We recognise that life looks different for each of us. Some are at the start of their careers, some seek the freedom to do what they love, and others may be going through life-changing moments such as becoming a carer, nearing retirement, or adapting to parenthood. That's why Tesco welcomes conversations about flexible working. Please discuss your needs during your application process.

You will support the Administration team in delivering technical administration cases and calculations across a defined Benefit Scheme, including:

1. Completing calculations and managing correspondence for members within SLA.
2. Handling high earners' calculations with legislative controls for protection.
3. Performing QA checks on colleague communications from a pension technical and legislative perspective.
4. Updating and reconciling worklists to ensure compliance.
5. Reviewing transfer cases for regulatory compliance.
6. Responding to email correspondence and managing team inboxes.
7. Assisting auditors with queries during annual audits.
8. Completing and reviewing complex member calculations to maintain SLA standards.
9. Reviewing complaint and historic pension transfer cases, and authorising daily payments.
10. Supporting processes to ensure compliance and reduce escalations and complaints.
11. Providing support and testing for cyclic and key projects.
12. Supporting team members in PMI exams and driving process improvements for efficiency.

Minimum requirements include:

* Experience in DB Pension Scheme administration, either in-house or third-party.
* Experience with technical benefit calculations.
* Up-to-date UK Pensions legislation knowledge.
* Strong prioritisation and time management skills.
* Excellent written and verbal communication skills.
* Teamwork and willingness to assist colleagues.
* High motivation and eagerness to learn.
* Numeracy and analytical skills.
* Knowledge of UK Pension Schemes.
* Proficiency in Microsoft Office (Excel, Word, PowerPoint, Access).

#LI-FC

#LI-Hybrid

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. We aim to build responsible, sustainable relationships with all stakeholders.

Diversity, equity, and inclusion (DE&I) at Tesco mean everyone should feel represented and able to be themselves at work. We’re proud to be a Disability Confident Leader and committed to an accessible recruitment process. For accessibility support, please click here.

We offer diverse full-time and part-time working patterns across our business areas, blending office and remote work. Our offices remain hubs for connection, collaboration, and innovation.

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