Kingsley Healthcare is looking for a Customer Relations Manager at our care home in Bedford. This role is essential for ensuring exceptional customer satisfaction through strong relationships with residents and their families. Responsibilities include leading marketing efforts, guiding new residents, managing feedback, resolving conflicts, and maintaining data records. Candidates should have experience in customer service or sales, ideally in healthcare, and effective communication skills. Join a caring team where resident happiness is our priority and benefit from ongoing training and support.
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