Join our team at the Orchards Holiday Village close to the maritime town of Brightlingsea on the ‘Essex Sunshine Coast’.St Osyth, Clacton-on-Sea, Essex CO16 8LJ GBRJob DetailsPosition: Activities & Pool Manager Type: Full-Time / Permanent - 45 Hours per week Bonus: Up to 10% Annual Bonus We can provide on-siteaccommodation, subject to availability and T&Cs Join our One Great Team here at Haven as an Activities & Pool Manager!Bring your leadership skills to the poolside, where you\\\'ll ensure every guestmakes a splash with memorable swimming experiences and action-packedactivities. In this role, you\\\'ll be at the heart of an energetic Activities & Leisureteam, leading with clear direction and plenty of motivation. You\\\'ll inspireyour team to hit their goals and keep up high standards by showing them howit’s done! You\\\'ll be hands-on with performance, offering feedback to help yourteam grow, tackling any challenges, and supporting their development. Managingresources like budgets and tools will be key to keeping things runningsmoothly. You\\\'ll also be the driving force behind fantastic guest experiences,continuously improving how we interact and solving any issues that pop up.Plus, you\\\'ll make sure everything stays safe, compliant, and on point withcompany policies. Key Responsibilities Team Leadership: Lead, motivate, and support the team to deliver excellentservice and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns,improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providingregular feedback, coaching, and conducting performance reviews. Resource Management: Oversee team scheduling, budgets, and resources tomaximise efficiency and meet business needs. Compliance and Safety: Ensure all operations comply with health and safetyregulations, company policies, and standards. Problem Solving: Quickly resolve any operational issues that arise, ensuringsmooth day-to-day running. Training and Development: Support team development through ongoing training,mentoring, and creating growth opportunities. Requirements - Proven experience in roles such as Swimming Pool Manager, Activities &Leisure Manager, or a similar leadership position in Sports, Leisure orHospitality. - PPO and SPTO certificates preferred but not essential; training and supportwill be provided. - Strong leadership and communication skills. - Ability to work in a fast-paced environment while maintaining attention todetail. - Exceptional customer service and problem-solving abilities. - Knowledge of health and safety regulations. - Strong organisational and multitasking skills. - Experience in budgeting and financial management. - Flexibility to work evenings, weekends, and holidays. This opportunity requires the new candidate to undergo, and satisfactorilycomplete, an Enhanced DBS check prior to starting work. What We Offer - Attractive salary plus annual bonus opportunity. - On-site accommodation, subject to availability and T&Cs. - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discountson Haven Holidays and in-store purchases, free access to our facilities,savings at national brands and retailers, and so much more! How to Apply To apply for this role, click apply now and answer a few quick questions, whichshould take about 5 minutes. Once submitted, a member of our team will reachout to you. If shortlisted, our interview process may consist of two stages: aninterview and a skills test. If you require any assistance or reasonable adjustments during the applicationprocess, please contact us at: resourcingteam@bourne-leisure.co.uk Diversity, equity, and inclusion are at the heart of who we are and what we do.We encourage applications from all backgrounds, communities and industries andwe are ready to discuss any reasonable adjustments or flexibility that you mayrequire, including whether a role can be full-time, part-time or a job-share.