NOC Engineer | Aerospace / Defence Company | SC Clearance Required | 12 Month Contract (Inside IR35) | Up to £55 per hour | Newport
MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer. This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments.
As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant.
This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain.
Main Responsibilities
* Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment
* Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls
* Investigate, diagnose, and resolve faults, escalating to L3 support where required
* Support the implementation of design changes and service improvements across live systems
* Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery
* Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting
Required Skills
* Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP)
* Experience working within a NOC, Service Desk, or IT support environment (L2 level)
* Strong communication skills with the ability to engage stakeholders at all levels
* Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira)
* Awareness of IT security standards and compliance frameworks (ideally within regulated environments)
* Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience
If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
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