We are seeking an experienced Accounts Receivable and Credit Control Analyst for our Eergy client based in Milton Keynes. This is an initial 12 month contract role, working a 3/2 hybrid. As part of the Customer Operations team you would be working as an Accounts Receivable and Credit Control Analyst. What we are looking for: We are keen to hear from individuals with proven experience in an Accounts Receivable and Credit Control role. You’ll also bring your strong Microsoft Excel skills and prior experience of reconciling large volumes of data. You will ideally be within a commutable distance of Milton Keynes. Reporting into the Cash & Collections Manager, requires taking ownership of the daily reconciliations of the bank, sales ledger, billing and payments to ensure accurate cash allocations to customer accounts, alongside being responsible for supporting our business’ aim to improve our bad debt exposure and achieve collections targets. What you’ll be doing Allocate and import incoming customer payments into Sales Ledger, resolving any discrepancies, ensuring validation at key stages. Complete daily, weekly and monthly reconciliation of the sales ledger to bank. Ownership of unallocated cash ensuring it is at a reasonable minimum month on month within agreed targets set by line manager. Train other members of the team to ensure contingencies for leave. Engage with other business areas for support where appropriate to maximise timely allocation resolution. Manage the customer / operations queries relating to payments and allocations through a ticket process, ensuring resolution within agreed SLAs. Reconcile and investigate Failed Direct Debits, Indemnity Claims, Chargebacks and other bank claims, contacting customers to ensure timely cash collection. Lead on write-off case file generation to line manager through to submission of proof of debt claims where applicable to ensure companies exposure is managed. Manage a small Credit Control ledger to maximise collections performance through high volume outbound and inbound contact in designated hours – by phone and email channels. Work effectively with customers to improve our bad debt exposure and achieve collections targets. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment