Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer. High on energy, low on ego and with a little bit of humour!
About the role
This role is for a 9 month Fixed Term Contract. As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
Responsibilities
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a best in class customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
* Relevant experience in a similar position within retail or hospitality.
* A customer-service mentality and team‑player’s work ethic.
* Decision making and problem‑solving skills.
* Good attention to detail, organised and structured.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and EAP
* Company & Team Events
All your information will be kept confidential according to EEO guidelines.
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