BDS are working with one of the UK's leading housing providers, who are currently looking to recruit a number 2 Customer Advisors to work at their Customer Service Centre in Chelmsford
Hours of work: Saturday and Sunday 8am - 7pm
Contract: 12 month fixed term
Pay: Circa £16.00 per hour paye plus holiday pay
Your duties will include:
Acting as the first point of contact for tenants.
Assisting residents to report emergency repairs, and raising these repairs on the CRM
Liaising with subcontractors.
Assisting residents to make payments, such as for rent or service charges
Liaising with local Housing Officers to facilitate requests from their residents
Utilising excellent communication skills to resolve calls promptly and effectively.
The successful candidate will ideally have experience in housing and/or customer service with strong organisational skills and an excellent telephone manner.
Apply now for immediate consideration