The Ministry of Defence Guard Service (MGS) provides high quality security services at over 170 MOD sites across the United Kingdom. The MGS has guarded the Defence Estate for over 30 years including high profile locations such as MOD Main Building in London, Whitehall and His Majestys Naval Bases at Portsmouth, Devonport, and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the Defence estate and personnel from crime, terrorism, espionage, and sabotage threats. The MGS has over 2,700 employees. MGS Security Officers are often the first point of contact for employees, visitors and contractors on sites and we pride ourselves on our professional, customer-focused culture. Behind our operational workforce is a range of head office roles which support our security professionals to develop and execute the organisations strategy, managing its budget and resources, leading, and developing our staff, maintaining relationships with stakeholders, monitoring and evaluating our performance and identifying new opportunities. All are working towards our Vision to be recognised as an outstanding provider of security services and our five Values underpinning this Vision include: Integrity Always do the right thing. Respect yourself and others. Treat people fairly. Vigilance and Preparedness Keep careful watch for risks and incidents. Be ready to act. Professionalism Know the job thoroughly. Seek continuous improvement. Maintain high standards. Helpfulness - Always be ready to assist people. Leave a lasting positive impression. Teamwork Working with colleagues who are collaborative, respectful, open and trustworthy, who are passionate about excellence and protecting Defence. There are plenty of opportunities for development, access to funded professional qualifications and specialist training. We are a growing organisation with opportunities to progress your security careers and if you align with our Values, wed love to hear from you! For more information about MGS, please take a look at the YouTube Page using the links below: Being a dog handler in the Ministry of Defence Guard Service - https://youtu.be/Xs8lxbhlRiU Working for the Ministry of Defence Guard Service - https://youtu.be/UrLfy2MZXpg If you need to contact Defence Business Services (DBS)regardingthis vacancy, pleaseindicatethat your vacancy is being handled by Resourcing Team 1. If you experience any technical difficulties with the CS Jobs system, please contact the Support Team at candidate@support.oleeo.com Person specification The Operations Managers (OMs) main responsibility is to ensure that our security service is running smoothly to allow our operational employees to protect defence and be prepared for security incidents. As an Operational Manager you will manage Security Officer Supervisors ensuring they are supported to undertake the tasks to a high standard. The key duties are as follows: Oversee and manage the daily operations of the security team at units, ensuring the correct use of physical and tactical resources to maintain operational preparedness for security incidents in line with local Joint Business Agreements/General Statement of Security Requirements (GSSORs). Lead physical security operations and set governance structures to appropriately meet the risk appetite to protect assets and people at sites. Build and maintain strong working relationships by liaising with unit customers and Heads of Establishments (HOEs) on a regular basis, ensuring excellent service delivery through pro-active problem solving and agreed prioritisation of tasks. Ensure all posts and tasks are risk assessed and all relevant policy and legislation is followed. Provide Head Office with data returns when requested regarding staffing levels, personal case work and audits, recording achievements of tasks, overtime, and other operational data. Collaborate with other security providers at the unit to provide a high-quality security service. Ensure National Security Inspectorate (NSI) compliance at all units within your Area of Responsibility (AOR), auditing paperwork, processes and amending or updating local documents when required. Review working patterns/rosters, Joint Business Agreements / General Statement of Security Requirement (GSSORs) and Assignment Instructions on an annual basis. Consult with Trade Unions on local changes. Act as a role model and actively encourage a positive and inclusive working environment. Carry out all MGS/MOD/Management Training including Institution of Occupational Safety and Health (IOSH) to ensure effective understanding and management of Health and Safety within you Area of Responsibility (AOR). Option to be On-Call Duty Manager All new starters will participate in a mandat ory two-week residential Foundation Course, followed by on-the-job training. Additionally, we offer an annual programme of mandatory online training, along with a dedicated Workforce Development Team to support you with your training needs. Essential Criteria A background, qualification or interest in the delivery of site security and / or can demonstrate experience in delivering customer service. Essential Licences Full UK Driving Licence Employment Hours This is a shift working position at 48 hours per week including breaks. The successful candidate will be expected to work nights, weekends, bank holidays etc as stipulated by the shift pattern agreed at the Unit depending on site requirements. This will be an average of 48 hours in a calendar week, this will be 4 x 12-hour shifts each week rostered between Sun-Sat. This will include being rostered in a flexible manner (termed a flexible week) within the shift roster. During the flexible week, the working days and shifts will routinely be stipulated in advance but may be changed at short notice, (this should be no less than 48 hours). The exact shift pattern will be explained in full during the interview. Licences Full UK Driving Licence Evidence of qualification/Licence/Membership will be required at interview. All qualifications/licences/memberships declared must be held at point of application and if applicable be in date.Equivalent Qualifications will not be accepted. Behaviours We'll assess you against these behaviours during the selection process: Leadership Changing and Improving Seeing the Big Picture Delivering at Pace We only ask for evidence of these behaviours on your application form: Leadership Changing and Improving Benefits Alongside your salary of 39,700, Ministry of Defence contributes 11,501 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Discover My Benefits: Please follow the link to visit the Discover My Benefits site which showcases the benefits and discounts offered when working as a civilian for the MOD. https://discovermybenefits.mod.gov.uk/civilian/ A Civil Service pension with an average employer contribution of 28.97%. A generous annual leave allowance. Ability to roll over up to 10 days annual leave per year. Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments. Special Paid Leave for volunteering up to 6 days a year. Enhanced maternity, paternity, and adoption leave. Employee Assistance Programme to support your wellbeing. Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and Cafeterias and Shops. Entitlement to apply for a Blue Light and Defence Discount Cards. Free MGS Security Uniform. Learning & Development Professional and Personal Development of skills. Access to thousands of training courses through Civil Service Learning and Defence Learning Environment. Ability to obtain industry recognised qualifications supported by MGS. As part of your induction, you will attend a two-week residential Foundation Security Course to support in achieving your objectives to a high standard. This post does not offer any assistance with Relocation Allowances. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. At application stage you will be assessed against the following: Experience: CV including Job History and Previous Skills. Behaviours: Leadership Changing & Improving At interview you will be assessed against the following: Behaviours: Seeing the Big Picture Delivering at Pace When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. Application sifting is scheduled to take place on week commencing 23/02/2026. Interviews are due to take place Face to Face close to the vicinity of HMNB Clyde however, exact location to be confirmed and will be conducted week commencing 09/03/2026. We want to offer opportunities to all who are successful at interview for our roles, but this isnt always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The surveyis voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. TheMinistry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : MGS RH Email : MGS-RH@MOD.GOV.UK Recruitment team Email : DBSCivPers-ResourcingTeam1@mod.gov.uk Further information Please see Further Information document attached. Attachments Defence Civil Service Offer Opens in new window (pdf, 1562kB) MGS Candidate Pack -Revised November 2025 Opens in new window (pdf, 1976kB) 20241009 - Further Information - External (7) Opens in new window (docx, 30kB)