Location: Ipswich
Salary: £28.5K basic with an OTE of £35.5K
Sales Advisor Career Opportunities at Glyn Hopkin Group in Ipswich
Duties
* Greet all customers cheerfully and attend to their requirements promptly.
* Obtain and record full customer/vehicle details and an accurate description of work to be carried out.
* Liaise with the Foreman/Service Manager on the progress of vehicles in the workshop.
* Inform customers of any delays in completion, complying with the Company Pledge.
* Maintain the workshop loading system.
* Inform customers of any work that cannot be carried out and arrange future appointments.
* Prepare both cash and account invoices.
* Present invoices to cash customers and receive payment before vehicle removal.
* Handle customer queries and complaints.
* Work with the Service Manager to ensure workshop labour potential is fully utilized.
* Ensure warranty information is recorded on the Job Card.
* Liaise with Parts Department regarding parts on order and upcoming bookings.
* File Job Cards and other documentation.
* Be flexible to cover various duties as required by management.
Responsibilities
* Promote good customer relations.
* Ensure customer instructions are recorded and followed.
* Sell available labour and services.
* Support and implement the company's Quality System.
* Observe fire and safety regulations at all times.
If you believe you're the right fit, please send your CV and cover letter explaining why this is the right career move for you. We are an equal opportunities employer.
Glyn Hopkin is an EOT company! Employee Ownership Trust.
What does this mean for you? It offers security from third-party takeovers and the potential to earn annual bonuses of up to £3,600 tax-free after 12 months of employment.
About Glyn Hopkin: Glyn Hopkin Group is one of the UK’s largest automotive dealership networks, with over 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, and Bedfordshire. We represent brands like Alpine, Dacia, MG, Nissan, Renault, Suzuki, and Kia, providing new & used cars, vans, servicing, repairs, parts, and accessories.
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