Step into a rewarding permanent role as a Property Administrator based in Ilford, East London, offering hybrid working, a supportive team environment, and excellent opportunities for career growth. This experienced Property Administrator role provides the chance to make a real impact by supporting the day-to-day management of a diverse property portfolio, ensuring tenants, contractors, and internal teams receive a professional and timely service.
You’ll be joining a dedicated and passionate team known for delivering excellent property management services while valuing and supporting their employees. With a flexible mix of office-based and remote working, this is a fantastic opportunity to develop your career as a experienced Property Administrator, while maintaining a healthy work-life balance.
We are looking for candidates with proven experience in property management, housing, utilities, or local authority environments, as this is essential to perform effectively in the role.
As a Property Administrator, you will be:
1. Answering incoming calls and handling maintenance queries efficiently
2. Carrying out basic troubleshooting to assess whether issues require a home visit
3. Prioritising maintenance issues based on company priority levels
4. Logging all relevant information in the CRM and updating job sheets
5. Allocating maintenance works to internal and external operatives
6. Coordinating maintenance teams to ensure timely completion of works
7. Providing tenants with updates on progress or delays
8. Liaising with tenants, solicitors, or NGOs such as Citizens Advice or Shelter
9. Raising invoices via XERO when required
We are seeking a Property Administrator who:
10. Must have proven property administration or maintenance coordination experience (essential)
11. Can communicate clearly, calmly, and professionally at all times
12. Is highly organised with excellent coordination and multitasking skills
13. Can manage time effectively and work accurately under pressure
14. Is local to Ilford or within a 45-minute commute
This Property Administrator role offers the following benefits:
15. Permanent, full-time contract (Monday to Friday)
16. 20 days’ annual leave, plus all UK bank holidays
17. Enhanced leave for long service (23 days after 3 years, 25 days after 5 years)
18. Paid birthday leave - one additional day off per year
19. 4% employer pension contribution (after probation)
20. Access to Vitality Private Healthcare and Employee Assistance Programme (EAP)
This Property Administrator opportunity offers a competitive salary of £30,000, depending on experience.
If this Property Administrator role in Ilford sounds like your next career step, apply now or contact Ryan Stewart at