At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results.
Our Purpose:
We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters.
Role Overview
We’re looking for an experienced D365 CE Functional Consultant to lead the design and delivery of customer engagement solutions. You’ll work closely with senior stakeholders to understand their objectives and collaborate with developers, and project teams to architect a robust, scalable Dynamics 365 CE implementation that meets the client's needs.
What You’ll Do
* Lead discovery workshops to capture business requirements and translate them into functional designs
* Configure and customise Dynamics 365 CE to align with client goals and processes
* Collaborate with technical teams to ensure seamless integration and delivery
* Provide strategic guidance and best practices throughout the project lifecycle
* Act as a trusted advisor to clients, helping them maximise the value of their D365 investment
* Contribute to continuous improvement across the team
What You’ll Bring
* Proven experience delivering D365 CE projects in a lead functional role
* Knowledge of D365 CE Modules across Sales, Service, Marketing etc.
* Strong understanding of customer engagement processes and Power Platform capabilities
* Experience of D365 CE configuration and customisation
* Ability to lead client workshops translating business requirements into effective D365 solutions
* Excellent communication and stakeholder management skills with the ability to advise on best practice approach and solutions
* Passion for purpose-driven work and creating meaningful impact
What We Offer
* Competitive day rate (outside IR35)
* Flexible working arrangements
* Opportunity to lead high-impact projects
* Collaborative and innovative team culture
Ready to lead with purpose and deliver solutions that matter? Apply now and help us shape the future of mission-led transformation.