System Development & Information Officer - CMB2093e
Join to apply for the System Development & Information Officer role at Cumberland Council.
* Salary: £38,220 – £39,152
* Hours: 37 hours per week (full time)
* Location: Parkhouse Building Carlisle (Working from home available)
* Contract: Permanent
About This Opportunity
Do you thrive working systematically and effectively in a fast‑paced environment? Are you looking for your next challenge? We are looking to recruit an enthusiastic, ambitious, and motivated individual to join our established HR Systems Team. In this newly created role, you will join a friendly, hard‑working, and proactive team who are passionate about developing key systems to support service delivery and deliver high quality customer service. The HR Systems Team is a key delivery mechanism for the Council’s services providing efficient services to its customers, both internal and external, its partners, officers and members, and the Council’s Enabling Services principles.
We primarily maintain and develop the Council’s HR and Payroll system (iTrent), providing support to payroll, HR and all managers and employees using the online systems.
Key Responsibilities
* Lead the support, maintenance, and development of key business management systems, ensuring compliance with statutory requirements.
* Analyse system strengths and deficits to support effective service delivery.
* Manage project implementation and ongoing maintenance of payroll, HR, and related systems.
* Consult with managers and users to drive project activities, ensuring timescales are met and adopting a data, intelligence and evidence‑based approach.
Who We’re Looking For
* Effective communicator, able to respond to service and customer requirements and influence those resistant to change.
* Experience supporting system users, delivering training and ensuring consistency.
* Meets requirements of local authority performance indicators, procedures and legislation including GDPR and information security.
* Team player with high accuracy, attention to detail, and strong problem‑solving skills.
* Desire for professional development and interest in flexible, efficient working.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Mary‑Lou Miller by email at mary-lou.miller@cumberland.gov.uk.
Guaranteed Interviews
* Disabled as defined by the Equality Act 2010
* In care or have left care and are aged 24 and under
* Armed forces veterans whose last long‑term substantive employer was the armed forces
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and encourage applications from individuals of all backgrounds. We’re a proud Disability Confident Employer and also an Age Friendly Employer to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk.
Application and Interview Information
* Closing date: 26/10/25
* Interview date: 4/12/25
Post Specification
For more information, please refer to our Careers site.
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