Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Installation Trainees, you'll be training to become a qualified and accredited home installation specialist with the support of our knowledgeable team based in a Customer Delivery Hub. Once fully trained, you'll have the opportunity to deliver our distinctive John Lewis service directly to customers' homes, installing products such as furniture, large electrical appliances, sound systems, and TV sets as part of a 2-person delivery crew.
Note: You must be 18 years or older to work in this role.
Key Responsibilities
* Represent the John Lewis brand with excellent customer service.
* Help load deliveries at the delivery hub, working alongside the warehouse team.
* Show respect and courtesy for customers' homes and handle unexpected situations professionally.
* Install products efficiently and demonstrate their use to customers.
* Stay updated on new products and technologies.
* Maintain a safe working environment.
Essential skills/experience
* Previous installation experience.
* Manual C1 UK driving license (max 6 points).
* DCPC and Tachograph Card.
* Experience driving a 7.5-tonne vehicle.
* Customer-facing experience.
* Good verbal communication skills.
* Physical ability to deliver large items.
* Understanding of technology.
Desirable skills/experience
* White goods installation and disconnection.
* TV installation.
* Flat pack assembly.
Full-time work (41 hours/week) across 4 days, with shifts from 06:00-17:00 or 10:30-21:30.
The partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. As Partners, we share ownership, responsibility, and success, fostering an environment where everyone can thrive and be themselves.
Important points to note:
* Some roles require pre-employment vetting, including DBS checks and financial probity checks.
* Apply early as vacancies may close quickly.
* We support flexible working arrangements; discuss options with the hiring manager.
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