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Client:
Location:
Witney, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e2bfcee1f2ea
Job Views:
3
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Do you have a technical ability? Are you looking for a challenge within a product support team?
Certikin International is seeking a Product Support Advisor for our Liners & Covers Division to support growth. Based in Witney, Oxfordshire, the role involves handling technical enquiries, specifying products, providing quotations, and delivering excellent customer service.
The job includes:
* Liaising with customers and building relationships
* Handling technical and sales enquiries via email and phone
* Providing quotations for products related to Liners & Covers
* Dealing with technical enquiries from the Sales Order Processing department
* Processing orders received via email and phone
* Participating in customer or supplier visits
* Attending trade shows and seminars
* Collaborating with External Sales Executives
* Promoting product initiatives and lines
* Maintaining product knowledge for sales and upselling
* Providing product specifications and documentation
* Managing delivery and availability enquiries through the in-house system
What will you bring to the role?
* Experience in the swimming pool industry is desirable but not essential
* Technical skills, practical thinking, and a sales focus
* Account management or sales experience is advantageous
* Excellent interpersonal and negotiation skills
* Organizational skills and attention to detail
* Problem-solving and analytical abilities
* Proficiency in Microsoft Office
* Ability to work in a fast-paced environment
About Certikin
Certikin, established in 1963, is a leading UK supplier of pool and spa products, part of the Fluidra group, serving over 50 countries with innovative products.
Why Join Us?
The role is office-based, 37 hours/week, within a small, knowledgeable team. Salary is £30,000 plus performance bonus, depending on experience.
Benefits include:
* 4% pension contribution
* Holiday allowance starting at 25 days, up to 28 with long service
* Health Cash Plan for healthcare costs
* Cycle to Work Scheme
* Long Service Awards
* Employee of the Season program
* Free parking at head office
We are committed to employee development and creating the perfect Pool and Wellness experience responsibly.
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