We’re thrilled to offer an exciting opportunity for a Tenant Liaison Officer to be part of a well-established constructionpany working on a dynamic social housing contract.
This full-time role (40 hours/week) starts as a temporary position with strong potential to be permanent.
You’ll be based across Warrington and St Helens, with an initial 6-week assignment in Bolton. Plus, there is flexibility for hybrid working options.Annual salary for this role ranges from £29,000 to £32,000, offering an additional car allowance on top and business mileage reimbursement.
Your new role
As Tenant Liaison Officer, you'll play a key role in ensuring smoothmunication and coordination between tenants and the project team. Working closely with the Project Manager, you will:
1. Arrange and schedule surveyor visits to assess properties.
2. Plan and coordinate follow-up work based on the survey findings.
3. Act as the main point of contact for tenants, keeping them informed about timelines, access requirements, and progress.
4. Address concerns and ensure residents feel supported throughout the works.
5. Coordinate between tenants, surveyors, contractors, and project managers to ensure smooth delivery of services.
What you'll need to succeed
6. Strongmunication skills – confident in engaging with tenants, contractors and project teams.
7. Excellent organisational abilities – able to manage schedules, coordinate visits and keep projects on track.
8. Problem-solving mindset – proactive in resolving issues and ensuring tenant satisfaction.
9. Experience in social housing or construction – familiarity with housing projects and tenant liaison is a plus.
10. IT proficiency –fortable using scheduling tools, email and basic reporting systems.
11. Flexibility and reliability – willing to travel between sites and adapt to changing project needs.
12. Full driving licence – you will be required to travel, and will need valid business insurance.
What you'll get in return
Full time hours
Temp to perm opportunity
Additional car allowance
Business mileage reimbursement