Job Description
Job Title: Housing Officer
Head Office Location: Brindley Place, Birmingham
Job Location: Brindley Place and Agile working
Salary: £33,400 - £41,800 + £750 Car allowance
Contract type: Permanent
Working hours: 37 hours per week
About the role
We are recruiting for a permanent Housing Officer to cover areas in the West Midlands, including Birmingham, Solihull.
In this role, you will help GreenSquareAccord deliver excellent customer service by meeting a range of housing needs across different types of tenures.
You will work both independently and as part of a team to proactively provide a high-quality housing management service, with a strong focus on customer satisfaction and value for money.
Your responsibilities will include managing complex tenancy issues, such as property condition concerns and cases of anti-social behaviour, as well as handling estate matters including health and safety.
You will also support new and existing customers by giving them the information they need to manage and sustain their tenancy.
When required, you will support the Regional Locality Manager by attending relevant Locality Board meetings in line with our Locality Model.
This role requires a cover let...