Overview
We are seeking a professional and organised Receptionist to join our Hotel. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative operations. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are highly valued.
Duties
* Greet visitors promptly and courteously, ensuring they feel welcomed
* Answer incoming phone calls using proper phone etiquette, directing enquiries as appropriate
* Manage front desk operations, including signing in visitors and handling deliveries
* Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks software
* Maintain organised records and files both digitally and physically
* Support the team with general clerical duties to ensure smooth daily operations
Skills
* Proven office experience with strong organisational skills
* Experience within hospitality would be beneficial but not essential
* Proficient computer skills including Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
* Experience with data entry and clerical tasks, demonstrating accuracy and attention to detail
* Excellent phone etiquette with clear communication skills
* Ability to type quickly and efficiently under pressure
* Strong organisational skills to manage multiple tasks effectively
This role offers a valuable opportunity for individuals seeking to develop their administrative skills within a professional environment. We welcome applications from candidates who are organised, personable, and eager to contribute positively to our team.
Job Type: Full-time
Pay: £12.22-£13.45 per hour
Benefits:
* Company pension
* On-site parking
Work Location: In person