About the Role
As part of the ongoing development of our Group Lifestyle and Hospitality offer, an exciting opportunity has arisen for an experienced Hospitality Manager to join our Regional Hospitality Team. The successful applicant will play a vital role in helping to drive a culture of continuous improvement in all aspects of Hospitality and Food across the Maria Mallaband Care Group.
Reporting to the Head of Hospitality, you will use your expertise to support both the development and delivery of all aspects of hotel services including the continued roll out of our ‘Hug on a Plate' Programme and supporting Dining Standards.
By taking responsibility for the development and standardisation of hospitality service provision within a regional portfolio of care homes, maintaining focus on the implementation of new initiatives and approaches is the key to ensuring that we ultimately meet both the nutritional and lifestyle needs of those we care for.
This role will cover our Southern Region to support from Cornwall up to South Yorkshire and the Midlands
Key Tasks
1. To assist in the setting and implementation of all hospitality service standards - covering the disciplines of food/beverage services, front of house and housekeeping
2. To support/lead the home-based teams in the delivery of their hospitality services to meet these expectations