Location:Manchester(Once a week onsite) 6 months contract with possible extesnion The Role You will own the end-to-end requirement lifecycle for specific business capabilities. From shaping ambiguous problem statements to securing formal stakeholder sign-off, you will ensure our systems are scalable, efficient, and data-driven. What You'll Do Capability Ownership: Manage and evolve a roadmap for a defined set of capabilities (e.g., Finance, Analytics, or Agent Tooling). End-to-End PRDs: Lead the creation of high-quality Product Requirement Documents, including as-is/to-be workflows, service blueprints, and functional user stories. Stakeholder Alignment: Facilitate discovery workshops across Product, Engineering, Ops, and Finance to drive consensus and sign-off. Process Improvement: Identify bottlenecks in the Order journey and define metrics (CSAT, FCR, Handling Time) to measure success. Modernisation: Support the migration from legacy systems to a centrally managed ecosystem. What You'll Need Experience: Proven track record of end-to-end requirements ownership and PRD delivery in Agile environments. Analytical Rigour: Ability to translate complex business problems into structured options and clear data-backed recommendations. Stakeholder Influence: Strong facilitation skills with the ability to lead cross-functional alignment with minimal oversight. Tech Literacy: Proficiency with Jira, Confluence, ...