Are you
passionate about delivering exceptional service and creating memorable guest
experiences? We have an exciting opportunity for a Bar Supervisor to join our
highly successful team at the prestigious Covent Garden Hotel, part of the
renowned Firmdale Hotels collection. Firmdale Hotels is celebrated for its
innovative design, exceptional service, and award-winning properties in vibrant
locations across London and New York.
As a Bar
Supervisor, you will play a key role in the day-to-day operation of the bar,
ensuring our guests enjoy a sophisticated and vibrant atmosphere with the
highest standards of service. You will work closely with senior management and
your team to exceed guest expectations and maintain the esteemed reputation of
Firmdale Hotels.
Responsibilities:
* Manage
daily bar operations and bar floor activities, ensuring smooth and efficient
service.
* Conduct
training sessions on service standards and product knowledge to inspire and
elevate your team’s performance.
* Maintain
clear communication with senior management through detailed shift handover
reports and effective teamwork.
* Handle
cashing up procedures and monitor sales, ensuring optimal standards of
upselling are consistently met.
* Maintain
an excellent command of the bar menu and wine list, and assist the Bar Manager
with stock take and ordering.
* Deliver a
personalised and exceptional guest experience by demonstrating superb attention
to detail and a deep understanding of mixology, wines, and spirits.
What you Need:
* Previous
experience as a Bar Supervisor or Head Bartender in a fast-paced, luxury venue.
* Strong
communication skills, superb attention to detail, and an exceptional
understanding of mixology, wines, and spirits.
* Ability
to motivate and lead a team through effective training and solid leadership.
* Impeccable
personal presentation and a passion for delivering high standards.
* The drive
and resilience to get things right the first time and handle challenges
effectively.
What
We Offer:
* Competitive hourly rate of £18.50 - £19.50 (£44,000 - £46,000 p.a.) inclusive of service charge.
* Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.
We are delighted to have been recognised by the
hospitality and travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:
* Proud winners of
The Times Best Places to Work for both 2024 and 2025
* The Kings Award for Enterprise 2024 for
outstanding contribution to International Trade
* Manager of the Year – Helle Jensen –
Cateys 2024
* Food & Beverage Manager of the
Year - Pedro Paulo - Hotel Cateys 2024
* Hotel Chef of the Year Finalist - Jamie
Atkinson - Hotel Cateys 2024
* Haymarket Hotel & The Soho Hotel –
One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
* Covent Garden Hotel – One AA Rosette for
Culinary Excellence 2025
* Dorset Square Hotel – AA Breakfast Award
2025
* Ham Yard Hotel, Covent Garden Hotel and
Haymarket Hotel – Two Michelin Keys 2024
* Charlotte Street Hotel, The Soho Hotel,
Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
* Ham Yard Hotel - two AA Rosettes for
Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
Breakfast Award
* Dorset Square Hotel – One AA Rosette for
Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel &
Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren
Street - Michelin keys
* Number Sixteen - Best Boutique Hotels in
London, The Times, 2024.
You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/
If you are
passionate about hospitality and delivering exceptional guest experiences, we
would love to hear from you. Join Firmdale Hotels and be part of something
extraordinary.
Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.
In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.